Flexible working request: answering one without creating a precedent you regret
A flexible working request has a statutory shape in many countries: a deadline, a limited set of reasons and a right of appeal. What to record and how to decide.
A gift aid claim is only as good as the declarations behind it. Most audit problems are missing records, not arithmetic.
Gift aid lets a UK charity reclaim basic rate tax on donations from individuals who have paid at least as much tax as will be reclaimed. The mechanism is simple: the donor makes a declaration, the charity claims, and the donation is worth more. What makes it go wrong is never the arithmetic — it is whether the declaration behind each claimed donation exists and says the right things.
That distinction shapes everything a charity should build. The claim is a submission; the declaration is a record you may have to produce years later, for donations you have already spent.
Declarations can be written, online or verbal, but a verbal declaration must be confirmed in writing to the donor and the record kept — and the donor has a period in which they can cancel it. A tick box with no tax-status statement is not a declaration, however clearly it says "gift aid".
Donations that are not eligible are the other common finding: payments where the donor received a benefit above the permitted limits, proceeds of events, membership fees that are really payment for services, and donations from companies rather than individuals. The rules on benefits and on what counts as a donation change, so check the current guidance rather than an old internal note. The claim also has to reconcile to what the charity annual return reports as income.
There is a separate scheme for small cash and contactless donations where obtaining a declaration is impractical, with its own limits and conditions. It is genuinely useful for collection tins and church plates, and it is not a substitute for declarations where they could reasonably be collected.
Sponsored events, shop donations of goods and joint donations each have their own treatment, and each is a place where a well-meaning volunteer creates an ineligible claim. Where the answer is not obvious, it is cheaper to ask than to repay later with interest.
Because a declaration is a form whose value lies in being retrievable per donor and per donation, it belongs where it can be queried rather than in a box of paper slips. Ettex Forms captures declarations with their date and method, keeps them against the donor, and makes the link to each claimed donation part of the record. The eligibility judgements and the claim itself remain the charity’s responsibility, and the thresholds change — check the current guidance before relying on any figure.
It reclaims basic rate tax on the gross equivalent of the donation, which at a 20% basic rate adds 25% to the value of the gift. Rates change, so check the current figure.
Yes, where the declaration covers them and they fall within the permitted retrospective period, and provided the donor paid enough tax in those years.
They are responsible for the difference, which is why the declaration must state the tax condition. A charity that knows a donor does not qualify should not claim.
For a defined period after the claim they support — longer than the usual accounting retention. Keep them until you are sure the claim period is closed.
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