On-call rota: covering the out-of-hours without burning the team
An on-call rota decides who answers at 3am. How to size it, what to pay, what counts as working time, and the handover that stops the same fault being rediscovered.
← All postsCustomers
How Northwind ships faster with Ettex
One team replaced five tools and cut onboarding from days to minutes.
CustomersH
Northwind was juggling a doc editor, a spreadsheet app, chat, a wiki and an invoicing tool. Context lived everywhere and nowhere.
Moving to Ettex put it all in one workspace. New hires now onboard in minutes, and projects move from brief to delivery without leaving the suite.
“It’s the first time our tools feel like they’re on the same team,” their ops lead told us.
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