Bad debt: deciding when to stop chasing and write it off
A bad debt is money you have decided not to collect. When to make that call, what the write-off actually involves, and why carrying it costs more than losing it.
Invoice finance advances cash against unpaid invoices. How factoring and discounting differ, what it actually costs, and when it is the wrong answer.
Invoice finance turns unpaid invoices into cash now, at a cost. For a business that sells on credit terms and grows, it addresses a real structural problem: the faster you sell, the more money is tied up in invoices waiting to be paid. It is also sold enthusiastically to businesses whose actual problem is something else, and the difference between those two situations is worth establishing before signing anything.
Factoring hands over the credit control function, which suits a business with no collections capability and a tolerance for the provider contacting its customers. Discounting keeps the relationship private and requires you to run collections properly, which providers only allow when your processes and records are good enough. The choice is usually made on capability rather than preference, and a business told it must take factoring is being told something about its own ledger discipline.
Read the total cost, not the headline rate. A service fee on turnover, a discount charge on the advance, arrangement and minimum fees, and charges for invoices unpaid beyond a period all stack up — and the cost of a facility is routinely quoted as the smallest of those numbers.
Check the notice period and the minimum term, which are frequently a year or more with substantial early exit fees. Check what happens to invoices already financed if you leave. And check the concentration limits against your actual ledger rather than against your intended one, because a facility sized for a diversified customer base is worth much less to a business where two customers are half the revenue. Those three questions are where the unpleasant surprises live.
Ettex Invoices keeps the ledger that any provider will want to see — invoices, dates, terms and what has been paid — which is also the information that decides whether discounting is available rather than factoring. Whether the facility is needed at all is usually visible first in the ageing report.
In factoring the provider collects from your customers; in discounting you keep collecting and customers need not know. Providers allow discounting only where credit control is strong.
More than the headline rate — a service fee on turnover, a discount charge on advances, arrangement and minimum fees, and charges on invoices unpaid beyond a stated period.
When slow collection is the actual problem, when margins are thin relative to the cost, or when a couple of customers make up most of the ledger.
A bad debt is money you have decided not to collect. When to make that call, what the write-off actually involves, and why carrying it costs more than losing it.
An aged debtors report groups what you are owed by how late it is. How to read the columns, which movement matters, and the mistake of looking only at the total.
Payment terms set when money is due, what happens if it is late, and when the clock starts. Which terms are worth negotiating and which are quietly ignored.