Bad debt: deciding when to stop chasing and write it off
A bad debt is money you have decided not to collect. When to make that call, what the write-off actually involves, and why carrying it costs more than losing it.
A proforma invoice commits to terms before the sale is final. Treating it as a real invoice puts revenue in your books that nobody owes you.
A proforma invoice is a document issued before a sale is completed that sets out exactly what will be supplied, at what price, on what terms. It looks like an invoice and is deliberately formatted like one — but it creates no payment obligation, carries no invoice number from your sales sequence, and must never be posted to the ledger as revenue.
The buyer needs it precisely because it looks official. It is what a customer takes to their bank to open a letter of credit, to their finance department to raise a purchase order, or to their customs authority to apply for an import permit. A quotation on letterhead will not do any of those jobs.
The last two items are what turn a proforma from a courtesy into a working document. Without a validity date you are bound to a price indefinitely in the buyer’s mind; without a separate numbering sequence you eventually issue a real invoice with a number already used, and the audit trail breaks.
Do not record a proforma as receivable, and do not report tax on it. In most jurisdictions the tax point arises on the real invoice or on payment, not on a proforma — and a proforma sitting in the sales ledger is the classic cause of a VAT return that has to be corrected.
A quotation is an offer to sell at a price. A proforma invoice is that offer expressed in invoice form, with the shipment terms and payment mechanics filled in, so the buyer can act on it institutionally. A commercial invoice is issued when the goods actually ship: it is a customs document and a demand for payment at the same time.
The three should agree. When the shipment differs from what the proforma promised — a partial quantity, a substituted item, a changed incoterm — reissue the proforma or note the variance explicitly. A commercial invoice that silently contradicts the proforma the buyer’s bank was working from causes exactly the discrepancy that stops payment.
Because the same lines end up on a proforma, then on the commercial invoice, then on the customer’s statement, they are best written once. Ettex Invoices issues the proforma from the order, then converts it into the real invoice when the goods ship — keeping the numbering sequences separate, the currency and terms identical, and the proforma out of the revenue figures until it becomes an invoice.
It is not a demand for payment and does not create a debt. It can still amount to a binding offer under contract law if the buyer accepts it on its terms, so the prices and validity period should be stated deliberately.
Yes, and advance payments are a common reason for issuing one. Once payment is received, issue a real invoice — the proforma is not a receipt and is not a tax document.
It needs a reference, but from a separate proforma sequence. Using your sales invoice sequence creates gaps or duplicates that auditors will ask about.
An estimate signals approximate cost. A proforma states the exact price, quantities, delivery and payment terms on which you are prepared to trade, in the format institutions accept.
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