Goods received note: the only proof that what was ordered actually arrived
The goods received note is the middle document of the three-way match. Skip it and you are paying invoices on the strength of someone remembering a delivery.
A purchase order turns an intention to buy into a record the supplier can rely on and finance can match against. Without one, every invoice is a surprise.
A purchase order is the document a buyer issues to a supplier stating exactly what is being bought, in what quantity, at what price and on what terms. Once the supplier accepts it, the purchase order is a contract — which is why it carries a number, a date and an authorisation, and why issuing one after the goods have arrived defeats the entire point.
The order exists to move the commitment forward in time. Without it, the first time anyone in finance learns of a spend is when the invoice arrives, by which point the money is already owed and the only remaining question is who approved it. With it, the commitment is recorded, budgeted against and approved before anything is bought.
The purchase order earns its place in the process by making the three-way match possible: the order says what was agreed, the goods received note says what arrived, and the invoice says what is being charged. Where all three agree, the invoice can be paid without further approval. Where they do not, the difference is visible and specific rather than a vague sense that something is wrong.
This is what removes most of the friction from accounts payable. Invoices that match are paid on time; only exceptions need a human. Teams that skip the order find that every invoice needs someone to remember what was agreed, and that memory is the least reliable control in any finance function.
A purchase order raised after the invoice arrives is not a control, it is a formality. If retrospective POs are common, the problem is not the process — it is that buying is happening outside it, and no amount of paperwork afterwards recovers the negotiating position that was lost.
Confusing the first two is common and expensive: an unapproved requisition sent to a supplier as if it were an order commits the company to a spend nobody authorised.
Because the order, the receipt and the invoice all reference the same lines, they belong in one place rather than in three systems that reconcile monthly. Ettex Invoices holds the order and the invoice against the same record, so the PO number travels through to payment and invoice processing stops being an exercise in matching PDFs by hand.
A purchase order number is only useful if it survives the round trip. Put it on the order, require it on the invoice, print it on the delivery paperwork, and quote it on the remittance. Suppliers who are told the invoice will be returned without a PO number generally include one; suppliers who are told nothing generally do not.
It becomes binding when the supplier accepts it, either expressly or by performing. Until acceptance it is an offer. This is why the terms printed on the order matter — they are the terms being offered.
The buyer issues the order before delivery, stating what is being bought. The supplier issues the invoice after delivery, demanding payment for what was supplied. The two should describe the same thing.
Any business where more than one person can commit money benefits from them. Below that, the value is mainly in having a written record of what was agreed before delivery.
An order covering repeated deliveries over a period up to an agreed value, released in call-offs. It avoids raising a new order for every delivery while keeping a ceiling on the commitment.
The goods received note is the middle document of the three-way match. Skip it and you are paying invoices on the strength of someone remembering a delivery.
A proforma invoice commits to terms before the sale is final. Treating it as a real invoice puts revenue in your books that nobody owes you.
A commercial invoice clears goods through customs. It shares a name with your sales invoice and serves a different reader with different requirements.