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A DSAR is not a support ticket. The clock starts on receipt, the scope is everything, and the exemptions are narrower than most teams assume.
The SoA lists every Annex A control, whether you apply it, and why. It is the map between your risk assessment and everything else in the certificate.
A statement of applicability is the mandatory ISO 27001 document that lists every control in Annex A and records, for each one, whether it applies to your organisation, the justification for that decision, and whether it is currently implemented. It is the bridge between the risk assessment and the management system — and it is where an auditor starts, because it tells them what you have claimed.
Nothing else in the standard exposes an unfinished management system so quickly. A statement of applicability with every control marked applicable and implemented, produced by an organisation of eleven people, tells the auditor that the document was filled in rather than derived.
Exclusions are legitimate and expected — an organisation with no development function can exclude secure development controls — but the justification has to be a fact about the organisation, not a preference. "We do not develop software" is an exclusion. "Not a priority this year" is a gap being described as an exclusion, and auditors read the difference immediately.
Read in that order, the SoA is a summary of decisions already made. Written in the opposite order — filling in the SoA first and reverse-engineering risks to match — it becomes the document that has to be defended, and defending it is much harder than deriving it.
Version the statement of applicability and date every change. Controls move in and out of scope as the business changes, and a surveillance auditor comparing this year’s SoA to last year’s will ask about every difference. Being able to say when a control became applicable, and why, turns that conversation into a two-minute one.
The most common failure is not a wrong row; it is a stale one. A company that starts developing its own software, or takes on a first public-sector customer, or opens an office in another jurisdiction, changes what is applicable. Nobody notices, because the SoA is reviewed annually and the change happened in month two.
Tie the review to events rather than to the calendar: new product line, new type of customer data, new supplier holding your data, new jurisdiction, significant reorganisation. Each is a reason to reopen the list.
Because the SoA is a controlled document whose history matters as much as its contents, it belongs somewhere versioned rather than in a shared folder of near-identical files. Ettex Records keeps the statement with its revision history and links each row to the evidence behind it, so the auditor’s question — when did this become applicable, and what proves it operates — is answered from the record. The underlying internal controls still have to be designed and run by the organisation.
Yes. It is one of the explicitly required documents, and a certification audit cannot be completed without it.
The 2022 revision has 93 controls in four themes — organisational, people, physical and technological — replacing the 114 controls in 14 clauses of the 2013 version.
Yes, where they genuinely do not apply, with a justification based on the organisation’s activities, obligations or risk assessment. Excluding a control because it is inconvenient is a finding.
The SoA records which controls apply and why. The risk treatment plan records who is implementing what, by when, for the controls that are not yet in place.
A DSAR is not a support ticket. The clock starts on receipt, the scope is everything, and the exemptions are narrower than most teams assume.
Sarbanes-Oxley is short. What consumes a finance team is proving that controls operated all year — and proving it with records made at the time.
Access accumulates. A user access review is the periodic check that every permission still has a reason — and the record proving someone looked.