Knowledge capture: writing things down before the person leaves
Knowledge capture fails as a documentation project and works as a habit attached to real work. Where to start, what to skip, and why the expert is the wrong person to write it.
An annual general meeting has rules about notice, quorum and voting that decide whether its resolutions are valid. What to get right, and what small companies can skip.
An annual general meeting is the once-a-year meeting at which a company reports to its members and they vote on the things only they can decide. Whether you must hold one varies: public companies almost always must, private companies in many jurisdictions no longer have to unless their articles say so, and clubs, charities and co-operatives usually do. Where the meeting is required, the procedural rules are not decoration — a resolution passed at a meeting convened incorrectly can be challenged, and challenges tend to arrive when the decision was contentious.
The minutes of a general meeting are a statutory record in most jurisdictions, kept for years and open to inspection by members. That is a different document from ordinary board meeting minutes, which are internal. Recording an AGM in the same casual style as a team meeting is the most common procedural weakness in small companies and charities.
The record of the meeting matters as much as holding it. AGM meeting minutes evidence notice, quorum and the exact wording of each resolution, which is what a later challenge actually tests.
Ettex Notes is where the agenda, the notice and the minutes belong together, so the resolution wording that went out with the notice is the wording that appears in the record — a mismatch between the two is the usual reason a decision is later questioned. Keep them alongside the confirmation statement and the rest of the register material rather than in a personal folder, because these are the documents a buyer, a lender or a regulator asks for. Ettex is not a company secretarial service, does not file anything with a registrar, and the requirements differ substantially by jurisdiction and by entity type.
In several jurisdictions, including the UK, no — unless the articles require it. Many companies keep holding one anyway because it forces an annual conversation about the accounts that otherwise does not happen.
Increasingly yes, but only if the constitution permits it. Where the articles predate electronic meetings, amending them is usually straightforward and worth doing before you need it rather than after.
Commonly ten years for general meetings, longer than most other records, and they must generally be available for inspection by members. Keep them somewhere that survives a change of secretary.
Knowledge capture fails as a documentation project and works as a habit attached to real work. Where to start, what to skip, and why the expert is the wrong person to write it.
A decision log records what was decided, by whom, and what was rejected. The format that takes two minutes, and why the rejected options are the part worth keeping.
Every note taking app markets its most elaborate feature — linked databases, AI summaries, infinite canvases. What decides whether you keep using one is duller: how fast it opens and whether you can find anything a year later.